Terms and Conditions

Mia’s Minis

Non-Solicitation & Non-Circumvention Agreement

Effective: November 2025

1. Purpose
The Company provides childcare matching services and has invested time, money, and reputation to attract families and place qualified sitters. The purpose of this Agreement is to protect that client relationship and prevent end-runs around the Company.

2. Definitions
“Client” means any family, parent/guardian, or household that was introduced to Worker by the Company, or whose information Worker obtained through the Company’s systems, communications, or assignments. “Services” means childcare, babysitting, transportation, tutoring, overnights, or any related services typically offered by the Company.

3. Non-Solicitation of Clients
Worker agrees that during their engagement with the Company and for twelve (12) months after it ends, they will not directly or indirectly solicit, accept, or provide services to any Client outside of the Company, nor recommend another sitter to that Client to bypass the Company.

4. Non-Circumvention
Worker shall not, directly or indirectly, attempt to circumvent, avoid, bypass, or interfere with the Company’s relationship with any Client for the purpose of providing services, receiving payment, or introducing another provider to that Client.

5. Required Booking Channel
All Services for Company Clients must be booked, approved, and paid through Mia’s Minis. Worker will immediately inform the Company if a Client contacts them directly to book outside the Company.

6. No Use of Client Information
Worker will not use, disclose, copy, or keep any Client names, phone numbers, emails, addresses, or other information for personal use or to compete with the Company.

7. Reasonableness
Worker acknowledges that these restrictions are limited in time (12 months) and apply only to. Clients they met through the Company. The Company has a legitimate business interest in protecting its Client relationships and this clause does not restrict Worker’s general employment as a babysitter elsewhere.

8. Remedies
A breach would cause harm that’s hard to measure. The Company may seek injunctive relief and damages, including lost revenue and a $250 administrative fee per violation, where permitted by law.

9. Client Poaching by Mutual Agreement
If a Client wishes to hire the Worker privately, both must notify the Company. The Company may release them from this Agreement upon payment of a conversion fee.

10. Independent Contractor / Employee Status
This Agreement applies whether the Worker is classified as an employee or independent contractor.

11. Governing Law and Venue
This Agreement shall be governed by the laws of the Commonwealth of Virginia.

12. Entire Agreement
This clause supplements any other agreement between the parties.

Mia’s Minis

Screening Policy for Babysitters

Effective: November 2025

Purpose:
At Mia’s Minis, the safety and trust of the families we serve are our highest priorities. To ensure that all sitters meet our standards of professionalism and reliability, we conduct background checks and drug screenings as part of our hiring process.

1. Background Check Requirements
All prospective sitters must complete a background check prior to beginning any babysitting assignments. Our standard screening includes: National criminal database search Sex offender registry check County court record search (past 7 years) and Social Security Number
trace.

Applicant Consent: All candidates must provide written consent before the background check is initiated. Background checks are conducted through a third-party, FCRA-compliant provider to ensure accuracy, fairness, and privacy.
Results: Any findings related to crimes involving violence, theft, abuse, or child endangerment will result in disqualification from employment with Mia’s Minis. Other results may be reviewed on a case-by-case basis.

2. Drug Testing Policy
All sitters may be required to complete a pre-employment drug test before being approved for placement. Testing may include a standard 5-panel or 10-panel screen through a certified lab.

Applicant Consent: Candidates must sign a drug testing consent form prior to testing. Refusal to complete testing will result in removal from the hiring process.
Ongoing Testing: Mia’s Minis reserves the right to request additional testing if there is reasonable cause to believe an employee is under the influence while working or representing the company.

3. Confidentiality
All background and drug screening information is kept strictly confidential and will only be used for employment decisions. Results will be securely stored in accordance with applicable privacy and employment laws.

4. Equal Opportunity Statement
Mia’s Minis is an equal opportunity employer. Screening procedures are applied consistently and fairly to all applicants, regardless of race, gender, religion, age, disability, or background.

Mia's Minis

Client Agreement

Effective: November 2025

1. Purpose
This Client Agreement (“Agreement”) is made between Mia’s Minis, LLC (“Company”) and the undersigned client (“Client”) to outline the terms and conditions for using Mia’s Minis childcare coordination and referral services. By booking or using our services, the Client agrees to the terms below.

2. Bookings and Payments
All childcare bookings must be arranged and paid through Mia’s Minis. Clients shall not make direct or private payment arrangements with any sitter introduced by the Company. All scheduling, communication, and payments must occur through Mia’s Minis systems or approved representatives. Refunds and cancellations are governed by our separate Refund and Cancellation Policy available on our website.

3. Safety and Conduct
The Client agrees to provide a safe, clean, and appropriate environment for childcare. The Client must disclose all relevant information, including but not limited to: children’s allergies, medical needs, behavioral notes, and household safety concerns (e.g., pets, hazards). Sitters must be treated with respect and professionalism at all times.

4. Respect and Privacy for Sitters
Clients agree to protect the reasonable privacy and safety of all Mia’s Minis sitters. The Client shall not:

Share, post, or publish any photos, videos, or identifying information of sitters on social media or any public platform without prior written consent from both the sitter and Mia’s Minis.
Disclose sitter contact information, last names, or personal details to third parties without consent.
Use sitter information for any purpose outside of Mia’s Minis childcare services.

Any breach of sitter privacy may result in termination of Client access to services and potential legal action.

5. Non-Solicitation
A separate Non-Solicitation Agreement governs relationships between families and sitters. All parties agree to comply with those terms as a condition of using Mia’s Minis services.

6. Independent Contractor Disclaimer
All sitters referred by Mia’s Minis are independent contractors, not employees or agents of the Company. Mia’s Minis acts solely as an intermediary connecting families with independent childcare providers.

7. Liability Disclaimer
Mia’s Minis is not responsible for the actions, conduct, or performance of independent contractors. Clients assume full responsibility for all childcare arrangements, supervision, and outcomes once a sitter is matched and services begin. To the fullest extent permitted by law, Mia’s Minis shall not be liable for any loss, damage, injury, or claim arising from use of its services.

8. Confidentiality
All client and sitter information shared through Mia’s Minis is confidential. The Client agrees not to disclose, distribute, or share contact details, profiles, or any other private information of sitters or the Company.

9. Refund and Cancellation Policy
Refunds and cancellations are governed by the separate Refund and Cancellation Policy available on our website.

10. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the
Commonwealth of Virginia.

Mia's Minis

Family Expectations

1. Our Promise to Families
At Mia’s Minis, we’re committed to providing families with dependable, compassionate, and engaging childcare. We believe in creating partnerships built on trust, respect, and open communication, where families and sitters feel valued and supported.

2. What Families Can Expect from Us
Families can trust that every sitter representing Mia’s Minis is:

Fully vetted through interviews, reference checks, and background screening
CPR and First Aid certified
Reliable, professional, and passionate about childcare
Focused on creating a positive, safe, and fun environment for children

3. What We Expect from Families

To help us provide the best possible care, we ask families to:

Communicate clearly and promptly with their sitter and Mia’s Minis staff
Provide a safe, respectful, and comfortable environment for childcare
Offer accurate information about their children’s needs, routines, and any special considerations
Treat sitters with courtesy and appreciation for their time and professionalism

4. Our Approach to Feedback

Mia’s Minis values open, honest feedback. We encourage families to share both positive experiences and constructive suggestions to help us improve our matches and services. After each booking, families may be invited to complete a short satisfaction survey or share comments directly with our team. Your feedback helps us recognize outstanding sitters, identify opportunities for improvement, and continue building a community of care and trust.

5. Our Commitment to Partnership
We believe that reliable childcare works best when families and sitters support each other. By maintaining respect, communication, and kindness on both sides, we create the consistency children need to thrive.

Mia's Minis

Effective: November 2025

1. Introduction
Mia’s Minis, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information that families, sitters, or visitors provide through our website and related services. By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect personal information such as:

Name, phone number, and email address
Address or service location
Details about children (age, allergies, care needs, routines)
Sitter application details (experience, certifications, identification)
Payment and booking details

We only collect the minimum information necessary to provide safe and effective childcare services.

3. How We Use Your Information
We use your information to:

Coordinate childcare services between families and sitters
Process applications and verify sitter qualifications
Communicate about bookings, schedules, and updates
Maintain safety and service records
Comply with legal obligations

We do not sell, rent, or trade personal information for marketing purposes.

4. Background Check Disclosure
Mia’s Minis conducts sitter background checks to ensure child and family safety. Sitter information may be shared with an authorized background screening provider solely for verification of identity, qualifications, certifications, and criminal history. All such providers are required to protect personal information and use it only for screening purposes.

5. Child Information and Parental Consent
All information about children must be submitted by a parent or legal guardian. Mia’s Minis does not knowingly collect personal information directly from minors. We use child-related information only to match families with suitable sitters and ensure appropriate care.

6. Data Retention and Deletion
We retain client and sitter records as long as necessary to provide services, maintain safety records, and comply with legal or insurance obligations. You may request correction or deletion of your personal information at any time by emailing miasminisllc@gmail.com.

7. Security Practices
We maintain reasonable administrative, physical, and technical safeguards to protect personal information against unauthorized access, loss, or misuse. However, no method of storage or transmission is completely secure, and users share data at their own risk.

8. Policy Updates
Mia’s Minis may update this Privacy Policy periodically to reflect business or legal changes. The “Effective Date” above indicates the most recent revision. Any updates will be posted on our website and take effect upon posting.

9. Contact Information
If you have any questions or requests regarding this Privacy Policy or your data, please contact:

Mia’s Minis, LLC
Haymarket, VA
miasminisllc@gmail.com
www.miasminis.com
5712394541

Mia's Minis

Refund and Cancelation Policy

Effective: November 2025

1. Purpose
This policy explains how cancellations and refunds are handled for childcare bookings made through Mia’s Minis, LLC (“Mia’s Minis”). Our goal is to ensure fairness and respect for both families and sitters while maintaining the reliability of our services.

2. Client Cancellations

Cancellations made more than 24 hours before the scheduled start time: No cancellation fee will apply.
Cancellations made less than 24 hours before the scheduled start time: The client will be charged 50% of the total booking fee.
Cancellations made less than 12 hours before the scheduled start time: The client will be charged 100% (full cost) of the total booking fee. This fee compensates sitters for their reserved time and lost opportunities.

3. No-Show Policy
If a client fails to appear for a confirmed booking without prior notice, the full service fee will be charged. Repeated no-shows may result in suspension or termination of service privileges.

4. Sitter Cancellations
If a sitter cancels, Mia’s Minis will make every reasonable effort to provide a qualified replacement sitter as soon as possible. If no replacement is available, clients will receive a full refund for any prepaid fees.

5. Emergencies and Exceptions
Mia’s Minis understands that emergencies may occur. At the discretion of management, cancellation fees may be waived in verified emergency situations (such as illness, weather emergencies, or other unforeseen events).

6. Refund Process
Approved refunds will be issued back to the original form of payment within 5–7 business days. Processing times may vary depending on the payment provider.

7. Disputes
Any disputes regarding charges must be submitted in writing to miasminisllc@gmail.com within 7 days of the service date for review.

8. Policy Updates
Mia’s Minis may revise this Refund & Cancellation Policy as needed. The updated version will be posted on www.miasminis.com, and the effective date will be noted above.

Mia's Minis

Effective: November 2025

1. Introduction
Welcome to Mia’s Minis, LLC (“Mia’s Minis,” “we,” “our,” or “us”). By using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services. Mia’s Minis provides childcare coordination and referral services connecting families with independent contractors (“Sitters”). Mia’s Minis is not a childcare employer or staffing agency and does not employ Sitters or Clients directly.

2. Use of Website
Users agree to provide accurate, complete, and truthful information while using our website or booking services. Any unauthorized use of our website or attempt to disrupt its operation is strictly prohibited.

3. Bookings and Payments
All bookings and payments for childcare services must be processed directly through Mia’s Minis. Clients may not pay Sitters directly or arrange off-platform transactions. Refunds and cancellations are governed by our separate Refund and Cancellation Policy, available on our website.

4. Non-Solicitation
A separate Non-Solicitation Agreement governs relationships between families and Sitters. All parties agree to comply with those terms as a condition of using Mia’s Minis services.

5. Independent Contractor Disclaimer
Sitters listed or assigned through Mia’s Minis are independent contractors, not employees or agents of the Company. Mia’s Minis acts solely as an intermediary between Clients and Sitters. Mia’s Minis is not responsible for the actions, omissions, conduct, or performance of any Sitter. Clients assume all responsibility for interactions and use of services.

6. Liability Limitations
To the fullest extent permitted by law, Mia’s Minis, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our website or services, including damages related to personal injury, property loss, or disputes between Clients and Sitters.

7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Mia’s Minis, LLC. Users may not copy, reproduce, distribute, or otherwise use any content without written permission.

8. Termination
Mia’s Minis may suspend or terminate access to the website or services at any time, with or without cause, including for violations of these Terms.

9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the
Commonwealth of Virginia, without regard to conflict of law principles.

Mia's Minis

Transportation and Driving Policy

Effective: November 2025

1. Purpose
This policy ensures the safety of children, families, and sitters when transportation is involved during any childcare assignment arranged by Mia’s Minis, LLC (“Mia’s Minis”). It outlines the responsibilities, permissions, and insurance requirements related to driving or vehicle use.

2. Transportation Overview
Transportation may occur in two forms: a sitter using their own personal vehicle, or a sitter using a family’s vehicle at the family’s request. All transportation must be conducted with the express permission of both the family and Mia’s Minis.

3. Sitter Driving Their Own Vehicle
If a sitter uses their personal vehicle to transport children, the sitter’s personal auto insurance provides primary coverage in the event of an accident. Sitters are required to maintain a valid driver’s license, personal auto insurance that includes business use coverage, and a safe, registered, and regularly maintained vehicle. Sitters must obey all traffic laws and ensure all passengers are properly secured in age-appropriate car seats or restraints provided by the family. Sitters may not transport children unless expressly approved by the family and Mia’s Minis.

4. Sitter Driving the Family’s Vehicle
If a sitter drives a family’s vehicle at the family’s request, the family’s auto insurance provides primary coverage. Sitters must have prior written or verbal approval from both the family and Mia’s Minis before driving any client vehicle and must confirm that the family’s vehicle is properly insured and safe for use.

5. Business Liability
Mia’s Minis carries General Liability Insurance with a Hired and Non-Owned Auto (HNOA) endorsement. This coverage protects the business against liability claims in the event a sitter is involved in an auto accident while working on a Mia’s Minis assignment. This coverage does not replace or override the sitter’s or family’s personal auto insurance and does not
cover physical damage to vehicles or personal injuries directly.

6. Prohibited Activities
Sitters are strictly prohibited from transporting children without express consent, using a vehicle that is uninsured, unregistered, or unsafe, texting or using a phone while driving, allowing unauthorized passengers, or consuming alcohol, drugs, or any impairing substances before or during transportation.

7. Reporting Requirements
If a sitter is involved in an accident or traffic incident while working, they must: (1) Contact emergency services (911) if anyone is injured. (2) Notify the family immediately. (3) Contact Mia’s Minis at (571) 239-4541 as soon as possible, no matter the severity. (4) Provide a written summary of the incident within 24 hours.

8. Acknowledgment
By signing below, the sitter acknowledges that they have read, understand, and agree to
comply with this Transportation & Driving Policy. All sitters have a signed copy on file.